My perspective comes from 11 years of fixed-operations leadership across domestic, import, and luxury dealerships, coupled with a computer science background.
I've implemented myKaarma across the stores I've led and video multi-point inspections at every store I've led since 2021. That experience taught me to connect the system to the advisor's conversation, the technician's work, and the customer's decision.
I look for problems worth solving: work that makes an individual more productive, protects department profitability, or removes expense without weakening the experience.
Automotive restoration is a personal interest that carries into my visual work. I appreciate the decisions behind a well-built vehicle—and bring the same care to how it is presented.